Case study · ERP & Automation

One ERP, from Indian workshop
to US & EU retail.

A jewellery brand manufactures in India and sells through retail in the US and Europe. We built a custom ERP that connects both sides of the business in one system.

Industry
Jewellery manufacturing & retail
Where
India · US · EU
What we did
ERP Development
Built with
Custom ERP
The challenge

Made in one country, sold in others.

The business makes its jewellery in India and sells it through retail in the United States and Europe. Manufacturing and retail are continents apart, yet each depends on the other.

Off-the-shelf software is usually built for one side or the other, and for one country. This business needed a system shaped around how it actually works across all three markets.

The challengeThe system
Manufacturing In India Runs in the same system as retail
Retail In the US and EU Connected back to production
Stock Spread across countries One view from workshop to store
Reports Per market From one set of data
What we did

Step by step, around their business.

01

Map both sides

We mapped how work flows from manufacturing in India to retail in the US and EU, and where the two meet.

02

Design one model

We designed a single data model that serves the workshop and the stores, rather than two systems stitched together.

03

Build the modules

We built only the modules the business needs, around its own products, processes and markets.

04

Connect the markets

Manufacturing and retail work from the same system, so each side sees what the other is doing.

05

Train & improve

We trained the teams on screens that match their work and keep improving the system as the business grows.

What changed

The result.

  1. Manufacturing in India and retail in the US and EU run on one system
  2. Both sides of the business work from the same data
  3. Stock can be followed from workshop to store
  4. A system built around the business, not a generic template
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